Terms & Conditions

1.1 Introductory Provisions

This document sets forth the terms and conditions for using the services of the web application Dingolingo (hereinafter referred to as "the application"), operated by Daniel Rataj, a sole trader operating under the Trade Licensing Act, Company ID 71818871, not registered in the Commercial Register (hereinafter referred to as "the operator"), and another natural or legal person (hereinafter referred to as "the user").

2.1 Service Description

The application, available at the domain dingolingo.app and subdomains, offers registered users foreign language learning through digital record recognition. The service involves creating a digital record from a supported device, which the application then processes to provide a lesson with a description of an image in the selected language and difficulty level (according to CEFR) and vocabulary related to the recorded content.

2.2 Storage of Digital Records

The application stores the digital record along with the newly created lesson in cloud storage.

2.3 Handling of Digital Content

2.3.1

Users upload digital content for their language lessons.

2.3.2

All uploaded content must comply with applicable laws and must not infringe the rights of third parties, including copyright, trademarks, or personal rights.

2.3.3

Uploaded images must not contain any content that could be considered inappropriate, offensive, or otherwise unsuitable according to the operator's discretion.

2.3.4

It is strictly prohibited to upload images containing explicit, pornographic, violent, hateful, discriminatory, or otherwise inappropriate content. Users must not upload images that promote illegal activities or contain materials that are against good morals.

2.3.5

The service provider reserves the right to monitor all uploaded images and, if necessary, remove any content that, in its discretion, violates these conditions or is otherwise inappropriate. In case of violation of these conditions, the service provider may take steps to restrict or terminate the user's access to the service, including deleting their account.

2.3.6

Users are fully responsible for all content they upload to the application. Users are required to ensure that the uploaded content does not violate any legal regulations or third-party rights.

2.3.7

Users can report any content they consider inappropriate or in violation of these conditions via email at hlaseni@dingolingo.app. The service provider commits to reviewing the reported content and, if necessary, taking appropriate action.

2.4.1 Deletion of Digital Records

Digital records will be deleted when the lesson is deleted.

3.1 Registration and User Account

Registration and login are carried out via a unique link sent to the user's email address. We store the email address during registration.

3.2 Account Cancellation

The user can cancel their account by sending an email. Include your email in the body of the document. Account cancellations are handled individually.

4.1 Payments

Services are provided based on existing credits. Payments are made online through the Stripe payment gateway.

4.1.1 Credits

As part of various marketing campaigns, the application provider may offer users the opportunity to earn credits, which can then be redeemed for new lessons or other services provided in the application.

4.1.2

Credits are not exchangeable for financial means, and their value is determined solely by the application provider.

4.1.3

There is no legal entitlement to receive credits. The application provider reserves the right to change the conditions for obtaining, redeeming, and the validity of credits at any time and without prior notice.

4.1.4

The application provider also reserves the right to cancel or modify a marketing campaign or promotion under which credits are provided without any claim for compensation or indemnity by the users.

4.1.5

Credits are non-transferable and can only be used by the user to whom they were assigned, in accordance with the rules set by the application provider.

4.1.6

In the event of a violation of the terms of service or suspicion of fraudulent activity, the service provider has the right to revoke all credits obtained by the user without any claim for compensation.

4.1.7

Credits are valid for the duration of the Dingolingo service.

5.1 Withdrawal from the Contract

The product is considered delivered upon the purchase of credits. By using the service before the expiration of the fourteen-day withdrawal period in accordance with paragraph 5.4 of the Terms and Conditions, the user expressly agrees that the operator has provided the service under this contract before the expiration of the withdrawal period, which, under Section 1837, letter l) of the Civil Code, results in the impossibility of exercising the right to withdraw from the contract once the service has commenced.

6.1 Personal Data Protection

The operator undertakes to protect the personal data of users in accordance with applicable legal regulations. Detailed information on personal data protection is provided in a separate document.

7.1 Limitation of Liability

The operator is not responsible for any errors in the lessons caused by unintentional errors, third parties, or technical outages caused by the cloud solution provider.

8.1 Copyright

All content and materials on the Dingolingo application are protected by copyright. Any use of the information and materials is possible only with the operator's consent.

9 Final Provisions

9.1

Company contact details: mailing address Daniel Rataj, U měšťanského pivovaru 11., Praha 7, Postal Code 170 00, email address info@dingolingo.app

9.2

For resolving any complaints or disputes, the email address info@dingolingo.app is provided. The consumer has the right to out-of-court dispute resolution according to Act No. 634/1992 Coll., on consumer protection.

9.3

These terms and conditions replace all terms and conditions issued by the company before the date mentioned below.

In Prague on July 23, 2024